FAQs
Please see below some of our most popular questions - if you still need help, please reach out via our contact form here.
Can you create a custom size for me?
This is something we are asked often and we are always more than willing to accommodate this!
Please reach out to our customer support team at hello@sisterhoodofprints.com and we will take care of you from there.
I love one of your prints but I want a different colour, is this possible?
Yes! We often re-colour prints based on customer feedback and create them as a brand new listing. So, if you have ANY suggestions please feel free to reach out to us at hello@sisterhoodofprints.com and we will see what we can do!
*Please Note - only solid background and non-painted artworks can be re-coloured at this time.
Where are you located?
We're based in Sydney, Australia and are very lucky to be able to work remotely around the World.
We also have an amazing, diverse Global distribution system so that we can service more of our Sisters (that's you) around the World!
I want to work with Sisterhood as an ambassador or affiliate - how do I get in touch?
YAY! We love expanding the Sisterhood, so please reach out at hello@sisterhoodofprints.com with a little about yourself and why you want to join the gang x
What is your returns policy?
We take great care to ensure our products are of the highest quality. As such, we do not offer returns or refunds for change of mind.
However, if you receive an item that is faulty, damaged, or incorrect, please contact us at hello@sisterhoodofprints.com within 14 days of receiving your order, along with photos of the issue. We will be happy to take care of you from there!
For any questions, feel free to reach out—we’re here to help!
When will my order arrive?
In an effort to avoid wastage and be more sustainable, all of our pieces are printed per order. Our printing process usually takes a maximum of 3 business days and then it's just a matter of delivery!
For Australia, the US and the UK, this is typically 2-5 business days.
More info on our shipping can be found here.
Wholesale Enquiry?
Please submit all wholesale enquiries to hello@sisterhoodofprints.com and we will get back to you asap!
